Late Arrivals

Our Guidelines

Late Arrivals Check-In Information & Procedures

For guests arriving after 8 PM, a self-check-in envelope will be left outside the registration office next to the key drop-off box. Please keep in mind however, that regardless of the arrival time, check-out the following day is still 11 AM from all cabins, airstreams, walkabout (group house), camping & RV sites. Sorry, no exceptions.

After checking out of your accommodation and re-parking in the main parking lot, guest(s) may continue to stay on the property until 2 PM and use the facilities as they wish; this includes the Therapeutic Hot Tubs, Dry Sauna & Swimming Pool, as well as hiking trails. If a guest stays past 2 PM, a ½ day use fee applies for each person in their party and the guest whose name was used for their reservation will be automatically charged (without notice) to the credit card on file. To be clear, it is the guest’s responsibility to keep track of the time.

GENERAL INFO


OFFICE HOURS
9 AM – 8 PM (daily)

HOLIDAY OFFICE HOURS
(Thanksgiving Day,
Christmas Eve,
Christmas Day,
& New Year’s Eve)
9 AM – 4 PM

DAY-USE HOURS
12 PM – 5 PM

QUIET TIME
9 PM – 8 AM

PET POLICY
Newly enforced NO PET policy.
CA Service Dog laws apply.

SMOKING POLICY
Mercey Hot Springs is
a Non Smoking Resort.

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